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DSGame-Server.exe has stopped working

Posted: Wed Oct 09, 2013 2:08 pm
by tagban
"Problem Details"
Problem signature:
Problem Event Name: APPCRASH
Application Name: DSGame-server.exe
Application Version: 0.0.0.0
Application Timestamp: 525407f1
Fault Module Name: DSGame-server.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 525407f1
Exception Code: 80000003
Exception Offset: 001c645c
OS Version: 6.2.9200.2.0.0.272.7
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: f3d5
Additional Information 4: f3d5be0cad2787556264647dc02181c3

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Attached are two pictures of the last few minutes before it died.
crash1.png
crash2.png

Re: DSGame-Server.exe has stopped working

Posted: Wed Oct 09, 2013 5:31 pm
by kjLotus
it's time to come in irc and ask whasf how to make crash dumps :)

Re: DSGame-Server.exe has stopped working

Posted: Wed Oct 09, 2013 7:28 pm
by tagban
Was just trying to help honestly, but I have too many machines to bother installing IRC on all of them. Its not a big deal for me, and if you tell me what you directly want I'd be happy to give it to you. Its running on a VPS running Server 2012. So I don't have direct access to the machine and see it when it happens, so if you want me to dig into the event log, I am guessing it crashed at the end of the first pic. But I can live with restarting it once in a while, just figured if its happening to me, its probably possibly happening to others. :)

Re: DSGame-Server.exe has stopped working

Posted: Wed Oct 09, 2013 7:31 pm
by kjLotus
tagban wrote:Was just trying to help honestly, but I have too many machines to bother installing IRC on all of them. Its not a big deal for me, and if you tell me what you directly want I'd be happy to give it to you. Its running on a VPS running Server 2012. So I don't have direct access to the machine and see it when it happens, so if you want me to dig into the event log, I am guessing it crashed at the end of the first pic. But I can live with restarting it once in a while, just figured if its happening to me, its probably possibly happening to others. :)
eh, i don't remember how to make dumps (i only look at them and fix them..) and unfortunately, i can't get anything useful unless there's a dump

you can always use mibbit's web client for irc :p

Re: DSGame-Server.exe has stopped working

Posted: Wed Oct 09, 2013 8:40 pm
by whasf
You need the full version of Visual Studio (2010 or 2012)
You need to run the server inside VS
When it crashes, go to Debug / Save Dump As
Save the dump somewhere
Add the following files to a .zip file:
  • The .dmp file you just created
  • DSGame-server.exe
  • DSGame-server.pdb
  • log/map-server.log
Create an account/login to http://bugs.dspt.info
Create a bug report
Attach the .zip file

With that, we can usually determine what caused the crash and fix it if it's not due to a modification you made :)

Re: DSGame-Server.exe has stopped working

Posted: Thu Oct 10, 2013 10:21 am
by tagban
Only modification I have is /yell as a worldwide command, but I asked the dude that was on gaming at the time and he wasn't using that. He didn't remember what he was doing though. lol But I will try Whasf, I can reinstall the full version tonight.