Forever alone. The curse of the 3101.

Gratis
Posts: 55
Joined: Wed Jun 26, 2013 11:26 pm

Re: Forever alone. The curse of the 3101.

Post by Gratis » Sat Jan 10, 2015 1:25 am

It is. A couple can connect but the majority can not... Just hangs at acquiring data then 3101.

Gratis
Posts: 55
Joined: Wed Jun 26, 2013 11:26 pm

Re: Forever alone. The curse of the 3101.

Post by Gratis » Sat Jan 10, 2015 2:41 pm

I can get in fine locally but when someone logins it stalls here for them on packet a1.
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Vivitaru
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Joined: Wed Apr 30, 2014 6:35 am
Location: Canada

Re: Forever alone. The curse of the 3101.

Post by Vivitaru » Mon Jan 12, 2015 2:39 am

The issue has been resolved, it seems that lowering MTU size for his dsl did the trick, we lowered it from 1492 to 1200. I recommend putting it back to 1492 and see if it was indeed the problem and then tweak it to the highest setting possible where it will work.

When i logged in, i could see it hang a little while on acquiring player data but finally got through with the new mtu change. On my server i never experienced anything like this, acquiring player data on my end is pretty fast and i'm on cable so maybe pppoe has something to do with this, can't be sure.

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whasf
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Re: Forever alone. The curse of the 3101.

Post by whasf » Mon Jan 12, 2015 9:53 am

Thanks for the follow-up, that's an odd problem to have!
-- Whasf

Gratis
Posts: 55
Joined: Wed Jun 26, 2013 11:26 pm

Re: Forever alone. The curse of the 3101.

Post by Gratis » Mon Jan 12, 2015 11:35 am

Interesting note. Users on DSL never have had 3101 login issues. Players on cable connections always get 3101 errors. Simply lowering the MTU to 1200 has solved the issue. Why? I do not know. My understanding is 1492 is pretty standard MTU for both cable and DSL... Ethernet max MTU is 1500 so 1492 is acceptable range... Odd very odd but I am glad it is finally over. Thank you again Viv! <3

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Vivitaru
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Location: Canada

Re: Forever alone. The curse of the 3101.

Post by Vivitaru » Mon Jan 12, 2015 6:03 pm

Gratis wrote:Interesting note. Users on DSL never have had 3101 login issues. Players on cable connections always get 3101 errors. Simply lowering the MTU to 1200 has solved the issue. Why? I do not know. My understanding is 1492 is pretty standard MTU for both cable and DSL... Ethernet max MTU is 1500 so 1492 is acceptable range... Odd very odd but I am glad it is finally over. Thank you again Viv! <3
Glad we were able to pinpoint that problem, score one for the troubleshooting book! :lol:

xipies
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Joined: Thu Aug 02, 2012 11:29 pm

Re: Forever alone. The curse of the 3101.

Post by xipies » Sun Jul 05, 2015 10:36 pm

Apologies for necro.

Here's how to find your max MTU:
http://www.dslreports.com/faq/695

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