Priorities?

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PrBlahBlahtson
Developer
Posts: 539
Joined: Sun Jul 22, 2012 12:17 am

Priorities?

Post by PrBlahBlahtson » Sat Jul 28, 2012 8:10 pm

I imagine it's no skin off your backs if we set the priority of a bug lower than Normal, but what exactly should the criteria be for higher priorities?

Just as an example, I found a bug that allowed players to increase experience, and reported it as Low/Minor. It caused problems, but the impact of exploiting it was trivial.

I reported another bug recently that took a little effort to set up (mission progression), but would crash the server reliably by just talking to an NPC. Normal seemed appropriate for this, since the bug has existed for a while, the set up for it is fairly involved, and preventing exploits was fairly easy (jail/ban the player that talked to an NPC before the crash.)

So I guess I'm asking what merits a bright red, screaming alert to "fix this now." Or should we just leave priorities alone and let the team handle that?

bluekirby0
Developer
Posts: 707
Joined: Sun Jul 22, 2012 12:11 am

Re: Priorities?

Post by bluekirby0 » Sun Jul 29, 2012 2:33 am

Its really a judgement call. Common sense determines what has priority. In my mind, things that used to work but were recently broken get the second highest priority, since it can be fixed easily while the issue is still fresh in someone's mind, and top priority goes to easily reproducible server crashes and security exploits.

Third would come scenarios like you mentioned where there is potential for the server to crash, but it would most likely have to be done by a malicious user.

Fourth are things that cause a major hindrance to gameplay, such as scenarios that can cause a player to become stuck or hinder completion of major mission or quest-lines that should otherwise work.

Fifth are issues that can cause clients to crash (but these can be given higher priority is clients are crashing en masse like with the Fafnir issue).

Anything that doesn't really fall into that scale has a pretty low priority (allowing for some common sense interpretation here).

Metalfiiish
Developer
Posts: 176
Joined: Tue Jul 31, 2012 7:21 am

Re: Priorities?

Post by Metalfiiish » Tue Jul 31, 2012 7:41 am

oo security exploits...those are fun....good times good times lol ... poor ffxiunlimited lol

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